FAOs

FAOs - ocpindia.com


Questions & Answers

Can I order online?

We do not facilitate ordering online. Our services are customized and we like to interact with our customers and gain an understanding of what they are looking for.

How to place my order?

Please send us an email with your brief or exact requirements and we will revert back to you after understanding your need with full relevant details. Remember more you write and better we will be in a position to understand and respond.

Do you deliver to my Country or City?

Yes we do ship to all over the world. We have shipped to all the Continents and our next target is every Country.

Do you have minimum quantity conditions?

No we don't have minimum quantity conditions but definitely the prices changes according to the volumes. Even fixed development cost and shippingby sea is less per piece.

Do you accept payments through credit cards?

Yes if you so prefer then you can pay through your credit card. Please email us for more details.

How to get the finished samples for evaluation or approval ?

Please email your artwork with identified products details so that finished samples can be shipped for your evaluation or approvals.

Who pays for the samples ?

Low value item samples are provided free of cost but customer must absorb the shipping cost. Development cost, if any and high value items samples cost can be decided mutually on case to case basis.

I don't have an International Courier Account number (For example account with DHL, FEDEX, TNT, UPS etc.) so how do I pay you for shipping cost of samples?

You can pay for shipping cost of samples through your credit card.

I need the items urgently so how do I go about placing the order?

Please email us your artwork with your order details. We will email you quotation and soft copy of samples for your approval. On your order confirmation bank details will be provided for payment by TT or credit card and the items will be shipped immediately on top priority to reach you.

The artwork design should be emailed in which format?

Please email whichever format is readily available with you. Coral draw is preferred if you have the same.

I don't see the prices on your website?

You must appreciate that we are offering true customization and not just plain printing of logos on common available products. However you can email us asking for our soft brochures with indicative prices.

Why should I consider buying from your Company?

We are the best and offer the value for money when it comes to customizations? Check out our prices, then our finished samples and only after that decide on placing your trial orders.

Do you deliver at my door?

Yes, there are courier Company's who will deliver to you at your door steps.

What method of payment do you accept?

We currently accept TT, L/C and payment by credit card.